RUBHASY, Inna; IQBAL, Rofiq. Upaya Peningkatan Kinerja PDAM berdasarkan Jalur Hubungan Sebab-Akibat Indikator Kinerja. Jurnal Teknik Lingkungan, [S. l.], v. 23, n. 1, p. 51–60, 2017. DOI: 10.5614/j.tl.2017.23.1.6. Disponível em: http://envengjournal.com/index.php/jtl/article/view/189. Acesso em: 8 dec. 2025.